Sales, Maintenance, Repair & Rental Services for Cleaning Equipment and Surface Preparation Machines

If it’s broke, we can fix it!

Repairing industrial cleaning and surface prep equipment is what we do best. Our 40+ years of experience means you can depend on us to get it right the first time. Our factory-trained service technicians will get your repairs done quickly so you’re back up and running.

• Servicing in-shop or on-site
• Pick up and delivery available
• State-wide coverage of Ohio
• 4 conveniently located servicing sites in Akron, Cleveland, Toledo and Columbus

The PPM Program will help to extend the life of your equipment, decrease cost of repairs, and increase the productivity of your cleaning and internal maintenance staff.

Services included:

All tests, inspections, and adjustments as recommended by the original equipment manufacturer. All machine systems will be cleaned, squeegees flipped, and brooms rotated. The engine oil and filter will be replaced as to the engine manufacturer’s recommendation. The batteries will be cleaned and water levels restored. In general the machine will be placed back into the manufacturers specifications, and any and all repair suggestions over and above those covered by the PPM will be presented to the owners management team for approval.

Special advantages extended to our PPM customers:

• Priority service call scheduling. We put you first when scheduling unplanned service requests, most calls are responded to within 24 hours.
• Access to our weekend and evening hours service assistance phone line, one of our service technicians is on call to assist you.
• Access to our large inventory of cleaning and concrete surface preparation equipment at 10% discount.
• No charge pick-up and delivery of your covered machine for extensive repairs.
• No charge delivery of cleaning chemicals.
• IC machines receive an oil change and filter at no additional charge.
• Reduced hourly rate for unplanned repairs, $97.00 normal charge, reduced to $75.00.

Browse our rental equipment categories to schedule access to a machine, or call us direct to speak with a representative. We have a wide selection of rental equipment to assist you with any project, whether the need be temporary or additional help with more extensive projects. Our rental program is also a great alternative to purchasing if you need a specialized machine. If owning is a better option, we invite you to take advantage of our free demonstration program available to all qualified buyers.

Jordan Power Equipment Co., Inc. Terms & Conditions
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Permission is granted to temporarily download one copy of the materials
(information or software) on Jordan Power Equipment Co., Inc.’s web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:

  1. modify or copy the materials;
  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on Jordan Power Equipment Co., Inc.’s web site;
  4. remove any copyright or other proprietary notations from the materials; or
  5. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Jordan Power Equipment Co., Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer
The materials on Jordan Power Equipment Co., Inc.’s web site are provided “as is”. Jordan Power Equipment Co., Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Jordan Power Equipment Co., Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations
In no event shall Jordan Power Equipment Co., Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Jordan Power Equipment Co., Inc.’s Internet site, even if Jordan Power Equipment Co., Inc. or a Jordan Power Equipment Co., Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata
The materials appearing on Jordan Power Equipment Co., Inc.’s web site could include technical, typographical, or photographic errors. Jordan Power Equipment Co., Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. Jordan Power Equipment Co., Inc. may make changes to the materials contained on its web site at any time without notice. Jordan Power Equipment Co., Inc. does not, however, make any commitment to update the materials.

Links
Jordan Power Equipment Co., Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Jordan Power Equipment Co., Inc. of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications
Jordan Power Equipment Co., Inc. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law
Any claim relating to Jordan Power Equipment Co., Inc.’s web site shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.

Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers
We use the following carriers to deliver our orders:
USPS, UPS, FedEx and DHL

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase and you are responsible for shipping charges.

1. Please email parts@jordanpower.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
Jordan Power Equipment Company
Returns Department Tracking #
281 Southwest Ave.
Tallmadge, OH 44278

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

These include any and all machine wear parts.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in new, unused condition, you may exchange your item for a different item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Call us for further info about our services 
(866) 812-6252